Returns & Exchanges
The Chrysler Museum of Art Gift Shop is committed to your satisfaction; if you are not entirely pleased with your purchase, you may return eligible items within 30 days for a full refund or exchange. Please note that all returned merchandise must be in its original, unused condition with all packaging and tags intact.
Initiate Your Return
Contact our museum shop team via email or phone with your order number to request a Return Merchandise Authorization (RMA) and receive further instructions.
Prepare the Package
Carefully pack the items in their original shipping box or a similar sturdy container, ensuring that fragile gallery-inspired pieces are well-protected with bubble wrap.
Ship to the Museum
Affix the provided return label or address the package to the Chrysler Museum of Art Gift Shop, then drop it off at your preferred shipping carrier's location.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing